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FAQ

Where to buy CWD products?
• In a store CWD products are sold by different retailers.

How to do a special order?
You can have specific pieces of tack custom ordered for you.
How to buy a new or second-hand saddle?
The best way is to contact your local rep.
How to get help? Information? How to order by phone?
Our office is available by dialing 818 859 7708 from Monday to Friday from 8am to 6pm (Pacific Coast Time).
How and where to have CWD tack repaired?
Directly get in touch with our office: 818 859 7708 or send an email to amandine@cwdsellier.

Where does CWD deliver?
CWD Sellier guarantees shipping in these following countries: France, United States, Germany, Switzerland, Luxembourg, Belgium, Holland and Italy.
How to give a CWD gift?
You can offer someone a CWD gift voucher or a CWD product to the person of your choice by simply putting his or her address for the shipping address.
How long and how expensive is the shipping?
Unless you get any further information upon order, CWD guarantees delivery of the items to the clients within these maximal delays: • Saddles, except for 2G saddles: 20 weeks.

How to order on the internet?
• Select your products by adding them into your shopping cart, then go onto the “your cart” page and click on “order”.
How is the shipping guaranteed?
Saddles and small items are all shipped from the CWD workshop in Nontron by a carrier.

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